Chief of Staff, Technology Operations

6 days ago

San Francisco, California, United States Open Gov Full time

Transforming Communities through Effective Governance

About OpenGov

OpenGov is a leading provider of cloud-based software solutions for state and local governments, empowering them to make data-driven decisions and improve transparency and accountability.

Job Summary:

We are seeking a highly skilled and strategic Chief of Staff to support the Chief Technology Officer in driving the company's technology vision and operations. The ideal candidate will possess exceptional analytical and conceptual thinking skills, with a strong understanding of the software development lifecycle and project management methodologies.

Key Responsibilities:

  • Strategic Support: Provide strategic guidance to the CTO on the execution of projects and initiatives that align with the company's technological and business objectives.
  • R&D Portfolio Management: Oversee the R&D portfolio, ensuring projects align with the company's strategic goals and deliver maximum value.
  • Product Enablement: Facilitate the enablement of products through product management, marketing teams, and GTM teams.
  • Engineering Operations: Streamline engineering operations to support the rhythm of the business and common standards such as Postmortem and Operational reviews.
  • Financial Operations: Manage financial operations within the technology department, including budgeting, forecasting, and vendor management to optimize financial performance.
  • Communication and Alignment: Facilitate communication and project alignment between the technology department and other business units.
  • Liaison and Stakeholder Management: Serve as a liaison between the CTO and other executives, stakeholders, and external partners to ensure clear alignment and successful execution of technology strategies, financial performance, key metrics, and status updates.
  • Industry Analysis: Analyze industry trends and data to recommend improvements and innovations.
  • Special Projects: Manage special projects as required, providing leadership and guidance to project teams.
  • Operational Excellence: Enhance organizational excellence by establishing operational policies, standards, and procedures.
  • Metrics-Driven Decision Making: Drive towards metrics-driven decision making and strategy vs tactics.

Requirements and Preferred Experience:

  • Education: Bachelor's or Master's degree in Business Administration, Technology Management, Computer Science, or a related field, strongly preferred.
  • Experience: 8+ years proven experience in a strategic role within a technology environment, ideally within a SaaS company.
  • Skills: Strong understanding of the software development lifecycle and project management methodologies, exceptional analytical and conceptual thinking skills, excellent communicator with strong interpersonal skills to engage and influence senior executives and team members.
  • Leadership: Strong leadership skills with a deep understanding of organizational dynamics and a high degree of emotional intelligence.

About OpenGov Culture

OpenGov is a mission-driven company that values innovation, collaboration, and customer satisfaction. We offer a dynamic and inclusive work environment, with a focus on employee growth and development.

Perks and Benefits:

  • Medical, Dental, and Vision Insurance: 90% paid premium for employees.
  • Life and Disability Insurance: Fully paid for employees.
  • Unlimited PTO: Employees can take time off as needed.
  • Parental Leave Policy: Generous leave policy for new parents.
  • Wellness Stipend: Annual stipend for employee wellness.
  • Anniversary Awards: Recognition and rewards for employee milestones.

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