Restaurant Operations Manager

1 week ago

White Plains, New York, United States Dave's Hot Chicken Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Rackson. As a key member of our management team, you will be responsible for overseeing all restaurant activities during your shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards.

Key Responsibilities
  • Oversee all restaurant activities during your shift, ensuring smooth store operations and exceptional guest service.
  • Support the Management Team in staff management and financial performance management.
  • Implement policies, ensure safety standards, and foster a positive work environment.
  • Assist in decision-making, training, and maintaining overall restaurant efficiency and profitability.
  • Execute limited GM duties as needed.
Requirements
  • Must be at least 18 years of age.
  • High school diploma or equivalent restaurant management experience.
  • Communication in English is required, Spanish comprehension helpful.
  • Previous fast food management experience required.
  • Knowledge of Food & Beverage performance metrics, product specifications, and management systems.
  • Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.
  • Ability to handle confidential information with discretion.
  • Willingness to learn all areas of restaurant operations & work multiple stations.
  • Ability to display positive attitude and a genuine desire to make others happy and serve one another.
  • Ability to treat others with respect and care.
  • Strong communication skills, including verbal communication in Spanish and/or English.
  • Self-motivated and action-oriented.
  • Attitude that embraces learning.
  • Prompt and regular attendance on assigned shifts - dependable and reliable.
  • Must have reliable transportation to work and to company outside events / meetings.
  • Must be available and willing to work a variety of days/times including weekends, evenings, and holidays.
What We Offer
  • Competitive salary and bonus program.
  • 401(k) with company match.
  • Medical, dental, vision Insurance.
  • Paid time off.
  • Ongoing career and leadership development.
  • Scholarship opportunities.
  • People-first culture.
  • Authentic, values-based leadership.

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