Restaurant Host/Hostess
1 month ago
Job Summary
We are seeking a highly skilled and experienced Restaurant Server/Runner to join our team at Sonesta Hotels. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.
Responsibilities
- Provide prompt and professional service to all guests, ensuring their needs are met and exceeded.
- Demonstrate complete knowledge of the menu, including food and beverage options, and make recommendations to guests as needed.
- Operate the point-of-sale system efficiently, ensuring accurate orders and timely service.
- Manage cash handling and credit card transactions, adhering to company policies and procedures.
- Ensure the dining area is clean and well-maintained, adhering to health and safety standards.
- Collaborate with colleagues to provide seamless service, ensuring a positive experience for all guests.
Requirements
- Two years of experience as a server in a full-service restaurant, preferably in a fine dining establishment.
- High school diploma or General Education Degree (GED) preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a dynamic environment.
- Food handlers and TIPS certificates required.
- Previous front-facing guest service experience required.
- Must read, write, and speak the English language fluently.
Benefits
- Medical, dental, and vision insurance.
- Health Savings Account with company match.
- 401(k) retirement plan with company match.
- Paid vacation and sick days.
- Sonesta hotel discounts.
- Educational assistance.
- Paid parental leave.
- Company-paid life insurance.
- Company-paid short-term and long-term disability insurance.
- Various employee perks and discounts.
- Hospital indemnity.
- Critical illness insurance.
- Accident insurance.
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