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Restaurant Operations Manager

1 month ago

White Plains, New York, United States Dave's Hot Chicken Full time
About the Role

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Rackson. As a key member of our management team, you will be responsible for overseeing all restaurant activities during your shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards.

Key Responsibilities
  • Lead by example and maintain a positive work environment
  • Ensure adherence to brand standards for service, food quality, and safety
  • Support the Management Team in staff management and financial performance management
  • Assist in decision-making, training, and maintaining overall restaurant efficiency and profitability
  • Execute limited GM duties as needed
Requirements
  • High school diploma or equivalent restaurant management experience
  • Communication in English is required, Spanish comprehension helpful
  • Previous fast food management experience required
  • Knowledge of Food & Beverage performance metrics, product specifications, and management systems
  • Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
What We Offer
  • Competitive salary and bonus program
  • 401(k) with company match
  • Medical, dental, vision Insurance
  • Paid time off
  • Ongoing career and leadership development
  • Scholarship opportunities
  • People-first culture
  • Authentic, values-based leadership