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HVAC Operations Manager

2 months ago

Hoboken, New Jersey, United States Temperature Pro Full time
About TemperaturePro

TemperaturePro is a rapidly growing professional HVAC franchise in the United States, offering a unique opportunity for experienced technicians to advance their careers in a dynamic and supportive environment.

Job Summary

We are seeking a highly skilled and ambitious Lead HVAC Technician to oversee our HVAC operations, manage a team of service technicians, and provide exceptional customer service. As a key member of our team, you will be responsible for troubleshooting and servicing residential and light commercial systems, mentoring and training junior technicians, and maintaining open communication with customers, workers, and owners.

Key Responsibilities
  • Manage a team of service technicians, providing guidance, support, and feedback to ensure high-quality work and excellent customer service.
  • Conduct daily check-ins, reinforce company processes, and maximize training opportunities to ensure team members are equipped to handle complex HVAC systems.
  • Work alongside technicians to troubleshoot and service residential and light commercial systems, using expertise to resolve issues efficiently and effectively.
  • Maintain open communication with customers, workers, and owners to ensure seamless service delivery and high customer satisfaction.
  • Develop and implement strategies to improve team performance, efficiency, and customer satisfaction.
Requirements
  • Valid driver's license and clean driving record.
  • EPA certification and at least 5-7 years of HVAC experience, with a strong performance record in the industry.
  • Proven problem-solving skills, with experience troubleshooting, repairing, servicing, and/or installing various HVAC systems.
  • Experience managing technicians or employees to work efficiently and effectively.
  • Strong communication skills, with the ability to connect quickly with customers and provide exceptional service.
  • Trustworthy and reliable, with a strong work ethic and commitment to quality.
  • Ambitious and eager to grow skills and career faster than in previous companies.
What We Offer
  • Competitive compensation package, including base pay, commissions, and benefits.
  • Opportunities for career advancement and professional growth.
  • A supportive and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Company vehicle and gas card, as well as full uniforms provided.
  • Benefits, including holidays off, paid vacation, insurance, and retirement plan options.
Why Choose TemperaturePro?

At TemperaturePro, we value experience, ambition, and a commitment to quality. We offer a unique opportunity for experienced technicians to advance their careers in a dynamic and supportive environment, with a focus on teamwork, customer satisfaction, and professional growth.