Senior Implementation Manager

1 week ago


Buffalo, New York, United States HSBC Full time
Job Title: Senior Implementation Manager

At HSBC, we're committed to delivering exceptional customer experiences. As a Senior Implementation Manager, you'll play a critical role in ensuring seamless onboarding processes for our clients.

Key Responsibilities:
  • Manage the end-to-end client implementation process, ensuring timely and efficient delivery of services.
  • Collaborate with sales teams to develop tailored solutions that meet clients' business and technical needs.
  • Develop and maintain strong relationships with clients, internal stakeholders, and external partners.
  • Drive revenue growth by identifying and capitalizing on new business opportunities.
  • Stay up-to-date with industry trends, regulatory requirements, and best practices to ensure compliance and excellence in service delivery.
Requirements:
  • University degree and/or relevant training courses.
  • In-depth knowledge of commercial cash management and electronic banking products.
  • Proven ability to deliver creative and flexible customer solutions.
  • Excellent communication, interpersonal, and project management skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive total reward package, including fixed pay, variable pay, and benefits.
  • A comprehensive training program to enhance your skills and knowledge.
  • A collaborative and inclusive work environment that values diversity and innovation.
  • Opportunities for career growth and professional development.

HSBC is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive workplace that reflects the communities we serve.



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