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Implementation Manager

2 months ago


Buffalo, New York, United States HSBC Full time
About the Role

We are seeking a highly skilled Associate Implementation Manager to join our Global Trade Solutions team. As a key member of our team, you will be responsible for driving time to revenue by implementing Receivables Finance and Supply Chain products/services.

Key Responsibilities
  • Partner with Structured Trade Solutions team members to conduct scope/discovery meetings with clients and develop solutions and strategies that align with the client's business and technical needs.
  • Develop an Implementation Scope Document/Project Plan outlining clear scope of work with milestones, deliverables, and timelines for internal and external partners, including clients.
  • Ensure implementation scope is fully articulated and agreed with clients and project team throughout the projects.
  • Identify any risks and process improvement opportunities and ensure speed to revenue realization by driving deals through the implementation process.
Requirements
  • Be well-versed in Global Trade Solutions (GTS) products and services or other relevant industry expertise.
  • High level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues.
  • An extensive project management background, handling sophisticated and fast-paced client projects.
  • Expert time management, planning, analytical, and organizational skills.
  • Be able to mobilize internal partners and resources to quickly understand and resolve client issues.
What We Offer

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package, including a robust Wellness Hub, all in a welcoming, diverse, and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.

We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future.