Sales and Service Advisor

3 weeks ago


Tucson, Arizona, United States BRAKEmax Tire & Service Centers Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at BRAKEmax Tire & Service Centers. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring a seamless customer experience.

Key Responsibilities
  • Provide prompt and professional customer service, both in person and over the phone.
  • Listen to and document customer concerns, inspect vehicles, and refer to service history to accurately identify and verify customer service needs.
  • Recommend services and products based on customer needs and company standards.
  • Communicate clearly and effectively with customers, providing updates on service status and ensuring customer satisfaction.
  • Follow company procedures for cashing out customer tickets and tracking returns, core returns, and warranty parts.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Prior experience as a Service Advisor is helpful but not required.
  • Professional appearance and ability to work in a process-driven environment.
  • Valid driver's license and ability to obtain a State Inspector license within 30 days of hire date.
  • Ability to work Monday-Saturday.
What We Offer
  • Competitive bi-weekly pay.
  • Tuition reimbursement up to $3,000 annually.
  • Paid vacation and sick time.
  • 6 paid holidays.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) retirement savings plan with company match.
  • Discounted services on personal and immediate family vehicles.
  • Opportunity for advancement.

We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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