Sales and Service Representative

2 days ago


Tucson, Arizona, United States BRAKEmax Tire & Service Centers Full time
{"title": "Sales and Service Advisor", "description": "Job Summary

BRAKEmax Tire & Service Centers is seeking a highly motivated and customer-focused Sales and Service Advisor to join our team. As a Sales and Service Advisor, you will be responsible for selling and promoting all products and services offered by the company, while providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities
  • Provide prompt and professional customer service, both in person and over the phone.
  • Listen to and document customer concerns, inspect vehicles, and refer to service history to accurately identify and verify customer service needs.
  • Recommend services and products based on customer needs and company standards.
  • Communicate clearly and effectively with customers, providing accurate quotes and updates on service status.
  • Follow company procedures for cashing out customer tickets and tracking warranty parts.
  • Conduct post-repair follow-up calls to ensure customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Prior experience as a Service Advisor is helpful, but not required.
  • Professional appearance and ability to work in a process-driven environment.
  • Valid driver's license and ability to obtain a State Inspector license within 30 days of hire date.
  • Ability to work Monday-Saturday.
What We Offer
  • Competitive bi-weekly pay.
  • Tuition reimbursement up to $3,000 annually.
  • Paid vacation and sick time.
  • 6 paid holidays.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) retirement savings plan with company match.
  • Discounted services on personal and immediate family vehicles.
  • Opportunity for advancement.

BRAKEmax Tire & Service Centers is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

", "lang_code": "en"}

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