Community Operations Assistant

2 weeks ago


Leavenworth, Kansas, United States Woodland Village Apartments Full time

About Woodland Village Apartments:
Woodland Village Apartments is a distinguished name in the multi-family housing sector, dedicated to providing exceptional Property Management Services with a focus on Affordable Housing.

Equal Opportunity Employer:
We are proud to be an equal opportunity employer, committed to inclusivity and diversity. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, pregnancy, sexual orientation, or physical or mental disability.

Position Overview:
This role is crucial in supporting the Community Manager to ensure the operational and financial success of the residential community while maintaining high standards of resident service.

Key Responsibilities:

  • Assist in the leasing, marketing, and resident retention strategies of the property.
  • Support the management and development of on-site staff, fostering personal and professional growth.
  • Ensure adherence to designated office hours to facilitate effective community operations.
  • Financial Management:
    Assist the Community Manager in achieving budgetary goals by enhancing occupancy rates and rental income, managing expenses, and ensuring timely payroll reporting.
  • Conduct inspections of apartment units during resident transitions to safeguard property assets.
  • Facilitate the accurate preparation and processing of leasing documents, maintenance requests, and financial reporting.
  • Staff Development:
    Collaborate with the Community Manager in interviewing and selecting potential employees.
  • Promote positive resident relations by addressing complaints and overseeing rent collection.
  • In the absence of the Community Manager, supervise and motivate staff to achieve community objectives.
  • Perform daily inspections of the property to maintain curb appeal, cleanliness, and security.
  • Ensure a responsible individual is available for emergency situations at all times.

Qualifications:
A minimum of one year of experience in residential management or customer service, or a combination of education and relevant experience is required.



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