Front Desk Sales Associate

7 days ago


Asheville, North Carolina, United States Golds Gyms of the Carolinas Full time
Job Title: Front Desk Sales Associate

At Golds Gyms of the Carolinas, we are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and driving sales growth.

Key Responsibilities:
  • Provide warm and welcoming greetings to members and guests, creating a positive first impression of our gym.
  • Manage the front desk area, ensuring a clean and organized environment.
  • Process member check-ins, registrations, and guest passes, maintaining accurate records and resolving any issues that may arise.
  • Respond to member inquiries, resolving concerns and providing solutions in a timely and professional manner.
  • Process retail and concession sales, maintaining accurate records and handling cash transactions.
  • Assist with special events, promotions, and marketing initiatives, as needed.
  • Collaborate with the fitness team to ensure seamless communication and a high level of customer service.
Requirements:
  • High school diploma or equivalent required.
  • Excellent customer service skills, with a focus on providing a positive member experience.
  • Ability to communicate effectively with members, guests, and staff, both verbally and in writing.
  • Basic computer skills, including proficiency in our gym management software.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Physical ability to stand for extended periods, lift up to 25 pounds, and move around the gym as needed.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free Golds Gym membership for you and your family.
  • Discounts on merchandise and services.
  • A fun and dynamic work environment.


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