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Veterinary Front Desk Coordinator

2 months ago

Asheville, North Carolina, United States Duke Nelson Pllc Full time
About Our TeamWe are a dynamic and compassionate team at Duke Nelson Pllc, dedicated to providing exceptional care to our furry friends and their human families. As a Veterinary Front Desk Coordinator, you will be the first point of contact for our clients, providing a warm and welcoming experience that sets the tone for their visit.Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Veterinary Front Desk Coordinator. In this role, you will be responsible for managing the front desk, handling client communications, and providing administrative support to our veterinary team.Key Responsibilities
  • Manage the front desk, including answering phones, responding to emails, and greeting clients
  • Handle client communications, including scheduling appointments, taking payments, and resolving issues
  • Provide administrative support to the veterinary team, including preparing medical records, updating client information, and performing other administrative tasks
  • Maintain a clean and organized front desk area, including restocking supplies and ensuring a welcoming environment
Requirements
  • 1 year of experience in a customer-facing role, preferably in a veterinary or healthcare setting
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Continuing education opportunities and professional development support
  • A dynamic and supportive work environment, with opportunities for growth and advancement
Company DescriptionDuke Nelson Pllc is a small/companion animal hospital, offering veterinary services to our community. We are committed to providing exceptional care and compassion to our patients and their families.