Front Desk Agent

1 week ago


Asheville, North Carolina, United States Hotel Resource Full time

{"title": "Front Desk Agent", "description": "We are seeking a Front Desk Agent to join our team at Hotel Resource. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience. Your responsibilities will include checking in and out guests, handling room assignments, and responding to guest inquiries. You will also be responsible for maintaining a clean and organized front desk area, as well as performing other administrative tasks as needed. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

**Responsibilities:**

* Provide exceptional customer service to guests
* Check in and out guests, handle room assignments, and respond to guest inquiries
* Maintain a clean and organized front desk area
* Perform other administrative tasks as needed

**Requirements:**

* Previous experience in a customer service role
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent required

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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