Business Leader
1 week ago
The Prada Group is seeking a highly skilled and experienced General Manager to lead our store operations and drive business growth. As a key member of our team, you will be responsible for ensuring exceptional client experiences, managing store teams, and achieving sales targets.
Key Responsibilities- Business Performance
- Develop and implement business plans to drive sales growth and maximize store performance.
- Lead and motivate store teams to achieve sales targets and exceed KPIs.
- Represent the Prada Group on the local market, identifying new opportunities to increase customer footfall and build brand loyalty.
- Client Experience
- Foster a client-centric mindset and develop strong relationships with clients.
- Guarantee exceptional client satisfaction and service through effective communication and problem-solving.
- Implement clienteling initiatives and events to secure client loyalty and increase spending.
- Team Management
- Promote an entrepreneurial and team spirit, ensuring efficient organization and professional growth.
- Ensure the team is prepared and updated on Prada Group information, product knowledge, local market, competitors, policies, and procedures.
- Retail Operations
- Develop a sales strategy in cooperation with Retail Merchandising, Visual Merchandising, and Retail Operations teams.
- Ensure display attractiveness and maximize sales in accordance with Company guidelines.
- Participate in buying sessions and provide effective product feedback based on store needs.
- Business/Retail Management degree or equivalent.
- Strong customer service mindset and ability to motivate and persuade people.
- Market and product knowledge/passion, with a natural ability to welcome clients.
- Confident, enthusiastic, and positive, with a mature and assertive approach.
- Organized and detail-oriented, with excellent communication skills.
The Prada Group is a world leader in the luxury sector, operating in over 45 countries with the PRADA, Miu Miu, Church's, and Car Shoe brands. We value talent and passion, offering opportunities for professional growth and development.
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