Executive Director of Operations

7 days ago

Prairie du Sac, Wisconsin, United States YMCA of Greater Kansas City Full time
Job Summary

The YMCA of Greater Kansas City is seeking a highly skilled and experienced professional to fill the role of Associate Executive Director. This position will provide leadership to the day-to-day operations of the center, overseeing the hiring, training, and development of direct reports, and supporting the center's strategic planning efforts.

Key Responsibilities
  • Center Leadership
    • Under the vision and strategy of the Center Executive Director or assigned leader, provides leadership to the day-to-day operations of the center.
    • Oversees the hiring, training, and development and supervision of direct reports.
    • Supports the center's strategic planning efforts and enforces the annual operating business plan for the center.
    • Creates an environment that delivers world-class customer service throughout the center.
    • Works with the center teams to continually improve member and participant engagement and experience.
    • Delivers a successful membership strategy for overall membership and program impact.
    • Develops and directs high-quality member engagement strategies and programs which support center and association goals and strategies.
    • Establishes plans for the expansion of programs and services in harmony with overall YMCA objectives and leadership.
    • Fosters a climate of innovation to develop member-focused programs which support the Y mission, goals, and strategies.
    • Provides direct leadership to a designated department(s).
  • Finance
    • Manages the budgeting process so that resources are devoted to top priorities and strategic objectives.
    • Ensures the performance of the center meets or exceeds fiscal targets.
  • Fundraising
    • Supports the Annual Campaign.
    • Provides leadership to the associate campaign and assists with events, communications, and storytelling to share the impact and needs of the YMCA.
  • Facilities
    • Ensures the safety and maintenance of high-quality facilities, grounds, and equipment.
  • Community
    • Effectively communicates community benefits and the Y's impact for all stakeholders (e.g., associates, volunteers, members, program participants, and community leaders) to develop positive partnerships and collaborative relationships with other organizations, businesses, and governmental entities.
    • Creates an inclusive environment to build bridges within the community to ensure all segments of society have access to the Y.
    • Attends community functions and events to promote the Y, including mission, programs, and services.
  • Association
    • Serves as a member of the YMCA of Greater Kansas City leadership team and supports the overall objectives of the Y.
    • Ensures compliance with association policies and procedures.
    • Participates in assigned committees, teams, trainings, and meetings as assigned.
    • Serves as liaison to assigned Association Resource Center (ARC) departments and staff.
    Qualifications
    • Bachelor's degree from an accredited college or university or the equivalent combination of education and experience.
    • Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
    • Able to make independent and sound decisions in a fast-paced environment.
    • Able to exercise high levels of discretion and confidentiality.
    • Detail-oriented with good organizational skills, and be multi-task proficient.
    • Strong computer skills with the ability to adapt to new software.
    • Must have reliable transportation. Travel around the Greater Kansas City area is required.
    After Hire Requirements
    • YMCA of Greater Kansas City new associate training course within 30 days.
    • Point of Sale systems training within 30 days.
    • Performance Excellence Planning completed within 90 days.
    • Working towards obtaining YUSA Leadership Certification.
    • Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards.

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