Restaurant Operations Manager
7 days ago
Snooze is a full-service breakfast restaurant that aims to create a welcoming atmosphere for its guests. We strive to provide a unique dining experience that combines high-quality food and beverage with exceptional service.
The RoleWe are seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing daily and weekly operations, overseeing staff training and development, and maintaining high standards of food quality and customer service.
Key Responsibilities- Manage daily and weekly operations, including scheduling, inventory management, and cash handling
- Oversee staff training and development, including onboarding, coaching, and performance evaluations
- Maintain high standards of food quality, presentation, and temperature
- Ensure exceptional customer service, responding to guest feedback and concerns
- Monitor and evaluate sales, service, safety, and sanitation standards
- Control labor costs, including scheduling and time management
- Assist in preparing required paperwork, including inventory, par sheets, and performance reviews
- Be knowledgeable of restaurant policies and administer prompt, fair, and consistent corrective action for any violations
- Fully understand and comply with all federal, state, and local regulations related to health, safety, and labor requirements
- 21 years of age and authorized to work in the United States
- 2+ years of restaurant-related experience in an hourly or managerial position
- Excellent basic math skills and ability to operate a cash register and Point of Sale system
- Ability to communicate and understand the predominant language(s) of the restaurant's trading area
- Ability to work in a standing position for long periods (up to 10 hours) and lift a maximum of 50 pounds
- Ability to work 45 to 55 hours per week
Snooze is an Equal Opportunity Employer. We are committed to creating a safe and inclusive work environment for all employees and guests. We require daily wellness checks from all employees and are dedicated to maintaining a safe working environment.
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