Sales and Service Coordinator

1 week ago


Asheville, North Carolina, United States Yugo Full time
About Yugo

We are a global student housing company that connects young people to opportunities and students to amazing spaces. Our mission is to positively influence and shape the lives of others by providing exceptional service and experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Service and Sales Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales, and ensuring the smooth operation of our spaces.

Key Responsibilities
  • Sales and Customer Engagement
    • Support the full sales cycle, from initial contact to closing deals
    • Use your upbeat and outgoing personality to drive the student experience and build strong relationships with customers
  • Space Management
    • Manage communication across the space and with students, ensuring seamless day-to-day operations
    • Complete key administrative tasks, including data entry and reporting
  • Customer Service and Support
    • Handle customer complaints and feedback, providing solutions and ensuring excellent customer experiences
    • Work closely with the team to resolve issues and improve customer satisfaction
Requirements
  • Customer Service Skills
    • Excellent communication and interpersonal skills, with the ability to engage with people at all levels
  • Problem-Solving and Adaptability
    • Proactive approach with strong problem-solving skills and initiative
    • Ability to adapt to changing situations and priorities
  • Technical Skills
    • Intermediate skills in using MS Office and online systems/databases
  • Qualifications and Training
    • Qualification and/or willingness to undertake training for Carbon Literacy
What We Offer
  • Competitive Salary
    • EUR 9,000.00 per year
  • Annual Leave and Benefits
    • 5 weeks' annual leave (25 days) + Additional 6 days of Easter and 8 days of Christmas
    • Additional 'YuDay' - a paid day off every year to support your wellness journey
    • Access to a range of perks, including discounts on groceries, gym memberships, travel, and entertainment


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