Property Operations Manager

2 weeks ago

Kenosha, Wisconsin, United States Bear Real Estate Group Full time
Job OverviewSUMMARY: Responsible for the effective management and coordination of personnel, activities, and resources to ensure the optimal operation of the property.

KEY RESPONSIBILITIES:

  • Oversees all essential business functions, including leasing, resident engagement, marketing, maintenance, financial management, vendor relations, recruitment, and team development.
  • Ensures timely opening of the office and maintains model apartments in pristine condition.
  • Conducts move-in and move-out inspections with residents.
  • Reviews tenant accounts, retention strategies, and budgetary concerns.
  • Conducts regular market analysis and competitive assessments.
  • Utilizes market data to inform strategic decisions for property success.
  • Welcomes and provides property tours to prospective residents using company-approved leasing techniques.
  • Communicates policy updates and procedural changes to team members.
  • Facilitates regular team meetings to discuss objectives, progress, and strategies for achieving goals.
  • Monitors team performance and offers constructive feedback.
  • Demonstrates exemplary resident communication and leasing practices.
  • Engages in hands-on activities to ensure task completion.
  • Addresses resident concerns promptly and communicates necessary issues to relevant parties for resolution.
  • Conducts orientation for new team members on-site.
  • Supervises, trains, and mentors community team members to meet operational objectives.
  • Maintains professional relationships with residents, staff, and vendors.
  • Performs additional duties as assigned by management.

SUPERVISORY ROLE:

  • Directly supervises one employee within the Leasing Department.
  • Implements supervisory responsibilities in line with organizational policies and legal requirements.
  • Responsibilities include interviewing, hiring, training, assigning tasks, evaluating performance, and addressing employee concerns.

QUALIFICATIONS:

  • Two to four years of relevant experience or equivalent.
  • Knowledge of construction standards and terminology.
  • Exceptional written and verbal communication skills.
  • Strong organizational, analytical, and problem-solving abilities.
  • Ability to prioritize tasks and manage workflow effectively.
  • Capability to work independently and collaboratively within teams.
  • Proficient in Microsoft Word, Excel, Outlook, and Google Chrome.
  • Demonstrated ability to manage multiple projects and meet deadlines.
  • Strong interpersonal skills.
  • Ability to engage effectively with diverse individuals at all levels of the organization.
  • Sound judgment with the capacity to make timely decisions.
  • Creative, adaptable, and innovative team player.
  • Ability to recommend cost-effective solutions.
  • Ability to work on complex projects with minimal guidance.
  • Ability to comprehend and follow both written and verbal instructions.

The above description outlines the general responsibilities and qualifications for this position. It is not intended to be an exhaustive list of duties or requirements. Management reserves the right to assign or reassign duties as necessary. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Bear Real Estate Group is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other legally protected characteristics.

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