Senior Operations Manager

6 days ago


Kenosha, Wisconsin, United States Octapharma Plasma Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Octapharma Plasma. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our donor center and ensuring compliance with all relevant regulations and standards.

Key Responsibilities
  • Operational Leadership: Assist the Donor Center Director in managing the daily operations of the donor center, including supervising staff and ensuring compliance with facility SOPs, state and federal regulations, OSHA requirements, and CLIA requirements.
  • Staff Management: Hire, motivate, and evaluate center personnel based on established guidelines, and provide leadership for employee relations through effective communication, coaching, training, and development.
  • Compliance and Quality: Ensure that all operations are conducted in accordance with company policies, procedures, and regulatory requirements, and maintain a high level of quality and customer satisfaction.
  • Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency, productivity, and quality.
Requirements
  • Education: Bachelor's degree in Biological Science or Business Administration, or equivalent experience.
  • Experience: Three to five years of working experience in a biomedical field, preferably in a leadership or management role.
  • Certifications: Certification as a Sr. Medical Screener, Phlebotomist, and St. Processing Technician, or ability to obtain certification within six months of acquiring the position.
  • Skills: Proficiency with Microsoft Office Suite (Word, Excel), ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis, and ability to sit or stand for extended periods.
About Octapharma Plasma

Octapharma Plasma is a leading provider of plasma-derived therapies, and we are committed to making a positive impact on the lives of patients worldwide. Our team is dedicated to excellence in every aspect of our business, from plasma collection to manufacturing and distribution. We offer a comprehensive benefits package, including medical, dental, and vision insurance, health savings account, tuition reimbursement, employee assistance program, wellness program, 401(k) retirement plan, paid time off, and company-paid holidays.


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