Counter Sales Representative

5 days ago


SaintBauzilledePutois, Occitanie, United States Tropic Supply Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Counter Sales team at Tropic Supply. As a key member of our team, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide expert advice, quick answers, and a helping hand to our customers, ensuring they receive the products they need swiftly.
  • Order Management: Take orders, pull items, and process transactions accurately, ensuring seamless customer experiences.
  • Inventory Management: Keep our shelves organized and products well-stocked, ensuring we meet customer demands.
  • Warranty and Returns: Manage customer warranty claims and credit returns efficiently, resolving issues promptly.
  • Team Collaboration: Work closely with our team to achieve sales targets, share knowledge, and support each other in delivering exceptional customer service.
Requirements
  • Communication Skills: Strong communication skills, with the ability to engage professionally with diverse customers in person and over the phone.
  • Technical Skills: Proficiency with computers and a willingness to learn our parts management software.
  • Physical Demands: Capability to lift items up to 75 pounds regularly.
  • Attention to Detail: Attention to detail with the ability to juggle multiple tasks in a fast-paced environment.
  • Self-Starter: A self-starter attitude with minimal supervision, even under pressure.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits Package: 100% Company-Paid Employee Medical and Life Insurance, Optional Dental and Vision Plans, Voluntary Short-Term and Long-Term Disability Insurance, and a 401(k) Plan with Company Match.
  • Professional Development: Opportunities for growth and development, with training and support to help you succeed in your role.


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