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Guest Service Representatives

2 months ago

Austin, Texas, United States Leaguekitchen Full time

Position Overview

Available Roles: Servers and Hosts

The League Kitchen & Tavern, a proud establishment of Tc4 & Co Hospitality, is committed to excellence in service and memorable dining experiences. Our foundation is built on the principles of Hard Work, High Standards, and Exceptional Hospitality. Since our inception in 2011, we have expanded to operate several acclaimed restaurants in the Austin area.

Our venue pays tribute to the 1920s Prohibition era, adorned with historical photographs and memorabilia that reflect our rich heritage. The culinary offerings include a diverse range of traditional and contemporary American dishes, complemented by chef-inspired specials and weekly highlights.

Our bar features a curated selection of vintage cocktails, craft beverages made from fresh ingredients, and a wide array of fine spirits and wines, ensuring a delightful experience for our guests.

We seek enthusiastic individuals who thrive in a dynamic environment and are eager to provide outstanding service.

Key Responsibilities (for all roles):

  • Maintain attentiveness to guest needs, ensuring a welcoming atmosphere.
  • Stay informed about menu items and daily specials.
  • Effectively communicate guest requests to the kitchen staff.
  • Consistently adhere to grooming and appearance standards.

Servers:

The primary role of a Server is to engage with guests, ensuring they receive exceptional service and a memorable dining experience.

  • Deliver positive interactions while serving guests promptly and courteously.
  • Ensure a pleasant dining atmosphere by fulfilling guest requests, serving food and beverages, and maintaining table settings.
  • Handle transactions accurately, including processing payments and issuing receipts.

Hosts:

The Host is responsible for providing a warm welcome to guests and ensuring a pleasant farewell as they depart.

  • Greet guests with a friendly demeanor and manage table reservations.
  • Guide guests to their tables, present menus, and assist with food and drink selections.
  • Prepare dining areas, ensuring all necessary items are in place and clean.
  • Assist with special events and maintain cleanliness as directed.

Qualifications:

Must possess TABC and Food Handler Certification.

Benefits:

  • Competitive Earning Potential
  • Flexible Scheduling
  • Supportive Work Environment
  • Comprehensive Training
  • Opportunities for Growth and Advancement
  • Insurance Options Available