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Patient Service Representative

2 months ago


Bangor, Maine, United States Saco Bay PT Full time
About the Role

Saco Bay PT is seeking a highly skilled and patient-focused Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Patient Registration and Scheduling: Register new patients, schedule appointments, and provide information about what to expect during their visit.
  • Communication and Coordination: Regularly communicate with patients, providers, and other stakeholders to ensure seamless care coordination.
  • Financial Management: Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
  • Patient Support: Provide patients with pertinent information about their next appointment, respond to requests for information, and offer support as needed.
Requirements
  • Education: High School Diploma or equivalent required.
  • Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift; ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics; ability to carry office supplies up to 10lbs; visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction; ability to speak and hear sufficiently to understand and give directions.
About Saco Bay PT

Saco Bay PT is a healthcare organization committed to providing exceptional patient care and service. We value diversity and are an equal-opportunity employer. We are dedicated to creating a workplace that reflects the diversity of our community and provides opportunities for growth and development.