Patient Service Representative I

4 weeks ago


Bangor, Maine, United States Northern Light Health Full time
Job Summary

The Patient Service Representative I is a vital role within our healthcare team, responsible for ensuring seamless patient experiences. As the first point of contact, you will be the face of our organization, providing exceptional customer service and support.

Key Responsibilities
  • Greet and check in patients, verifying and updating insurance information and confirming other patient details
  • Schedule patient appointments, answer phones, and update demographic information
  • Process referrals, payment collection and posting, and charge reconciliation
  • Prepare billing sheets and codes invoices prior to sending to Accounts Payable
  • Collect payments, reconcile cash drawers, and secure/deliver cash deposits
Requirements
  • High School Diploma/General Educational Development (GED)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in practice software and registration tools
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Why Join Our Team?

At Northern Light Health, we are committed to delivering exceptional patient care and service. As a Patient Service Representative I, you will be part of a team that values compassion, integrity, and respect. If you are passionate about providing outstanding customer service and making a difference in the lives of others, we encourage you to apply.



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