Patient Service Representative I
3 weeks ago
The Patient Service Representative I is a vital support role at Northern Light Health, responsible for delivering exceptional patient care and creating a positive experience for all interactions. This position serves as the first point of contact for patients, requiring excellent communication and interpersonal skills.
Key Responsibilities:
- Scheduling and managing patient appointments
- Point of Service Collections, including co-pays and co-insurance
- Providing operational and provider support
- Protecting patient confidentiality
- Submitting medication prescription refill requests
- Completing Authorization forms
- Fielding patient questions and concerns
- Processing documents, including scanning and labeling
Requirements:
- High School Diploma or General Educational Development (GED)
About Northern Light Health:
Northern Light Health is a comprehensive healthcare delivery system serving the state of Maine. Our team is dedicated to providing high-quality care and innovative services to our patients and communities. As a Patient Service Representative I, you will be part of a dynamic team that values compassion, integrity, and excellence in patient care.
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