Patient Service Representative I

3 weeks ago


Bangor, Maine, United States Northern Light Health Full time
Patient Service Representative I Job Summary

The Patient Service Representative I is a vital support role at Northern Light Health, responsible for delivering exceptional patient care and creating a positive experience for all interactions. This position serves as the first point of contact for patients, requiring excellent communication and interpersonal skills.

Key Responsibilities:
  • Scheduling and managing patient appointments
  • Point of Service Collections, including co-pays and co-insurance
  • Providing operational and provider support
  • Protecting patient confidentiality
  • Submitting medication prescription refill requests
  • Completing Authorization forms
  • Fielding patient questions and concerns
  • Processing documents, including scanning and labeling

Requirements:
  • High School Diploma or General Educational Development (GED)

About Northern Light Health:
Northern Light Health is a comprehensive healthcare delivery system serving the state of Maine. Our team is dedicated to providing high-quality care and innovative services to our patients and communities. As a Patient Service Representative I, you will be part of a dynamic team that values compassion, integrity, and excellence in patient care.

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