Patient Service Representative II
4 weeks ago
We are seeking a highly skilled and experienced Patient Service Representative II to join our team at Northern Light Health. This advanced support position is responsible for a variety of activities related to patient in-take and care, including greeting and checking in patients, verifying and updating insurance information, scheduling patient appointments, and answering phones.
Key Responsibilities- Communications: Communicate effectively with patients, physicians, and other hospital staff to ensure seamless care coordination.
- Customer Service: Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
- Administrative Support: Provide administrative support to the healthcare team, including scheduling appointments, updating patient records, and processing referrals.
- Problem-Solving: Use problem-solving skills to resolve issues and concerns that arise during patient interactions.
- Teamwork: Work collaboratively with the healthcare team to ensure effective care coordination and patient outcomes.
- Education: High School Diploma or General Educational Development (GED) required.
- Skills: Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
- Experience: 1-2 years of experience in a healthcare setting, preferably in a patient service or administrative role.
This position requires prolonged periods of sitting, standing, and walking, as well as the ability to lift and move up to 20-30 pounds. The work environment is fast-paced and may involve exposure to abusive and/or aggressive people.
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Patient Service Representative III
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Bangor, Maine, United States Northern Light Health Full timeJob SummaryThe Patient Service Representative III is a key member of the Northern Light Health team, responsible for providing exceptional patient care and support in the Orthopedic Clinic. This role requires a high level of competency and experience in patient intake and care, as well as the ability to work independently and apply logic and judgment to...
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Patient Service Representative I
4 weeks ago
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Patient Service Representative
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Patient Service Representative I
1 month ago
Bangor, Maine, United States Northern Light Health Full timeJob SummaryThe Patient Service Representative I is a vital role within our healthcare team, responsible for ensuring seamless patient experiences. As the first point of contact, you will be the face of our organization, providing exceptional customer service and support.Key ResponsibilitiesGreet and check in patients, verifying and updating insurance...
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Patient Service Representative III
1 month ago
Bangor, Maine, United States Northern Light Health Full timeJob SummaryThe Patient Service Representative III is a key member of the Northern Light Health team, responsible for providing exceptional patient care and support in the Ophthalmology Clinic. This role requires a high level of competency and experience in patient intake and care, as well as the ability to work independently and apply logic and judgment to...
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Patient Service Representative I
1 month ago
Bangor, Maine, United States Northern Light Health Full timeJob SummaryThe Patient Service Representative I is a vital role at Northern Light Health, responsible for providing exceptional patient care and support. As the first point of contact for patients, you will be the face of our organization, ensuring a positive and welcoming experience for all who enter our facilities.Key Responsibilities• Greet and check in...
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