Customer Service Representative

24 hours ago


Santa Fe, New Mexico, United States LoanMax Title Loans Full time
Job Description

At LoanMax Title Loans, we're seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.

Key Responsibilities:
  • Assist potential borrowers and current customers with questions regarding loan products and services.
  • Evaluate vehicles and manage customer loans and payments.
  • Communicate daily with customers regarding their accounts and make courtesy calls when necessary.

What We Offer:
  • Competitive salaries and benefits package.
  • Paid holiday and vacation time.
  • Paid on-the-job training.
  • Full-time positions with a rotating Saturday schedule.

Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience and computer/data entry skills preferred.
  • Excellent communication and interpersonal skills.

About Us:
LoanMax Title Loans is one of America's most respected title loan companies, with over 1,000 stores in more than 20 states nationwide. We're committed to providing fast, hassle-free cash loans to our customers with transparent terms and competitive prices. Our customer service representatives are the heart of our business, and we're looking for individuals who share our values of honesty, integrity, and exceptional customer service.

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