Customer Service Representative

7 days ago


Santa Fe, New Mexico, United States Goodwill Industries of New Mexico Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of New Mexico. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donations, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service to all customers, responding to their needs and resolving any issues in a friendly and professional manner.
  • Donation Processing: Process and price all incoming donations, including wares, books, shoes, furniture, and other items.
  • Store Maintenance: Maintain a clean and organized store environment, including stocking shelves, arranging displays, and ensuring the sales floor is free of clutter.
  • Cash Handling: Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures.
  • Teamwork: Collaborate with other team members to achieve sales goals, maintain a positive work environment, and support the overall mission of Goodwill Industries of New Mexico.
Requirements
  • Education: High School Diploma or equivalent preferred.
  • Experience: One year of retail work experience or equivalent combination of education and experience preferred.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and basic math skills.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and perform other physical demands of the job.
What We Offer

Goodwill Industries of New Mexico offers a competitive hourly rate of $14.60, guaranteed 38 hours per week, and a comprehensive benefits package. We are an equal opportunity employer and welcome applications from diverse candidates.



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