Customer Service Representative

3 days ago


Santa Fe, New Mexico, United States Quantum Ventures Full time

About Quantum Ventures

Elevate Outdoor Collective is a subsidiary of Quantum Ventures, a company that brings together innovative outdoor and winter sports brands. Our mission is to produce high-quality, sustainable products that are fun and exciting for outdoor enthusiasts.

Our Team

We are a team of passionate individuals who share a love for outdoor and winter sports. Our guiding principle is "One Team," which means we work together across borders to achieve our goals. Our team includes development engineers, talented athletes, and dedicated outdoor and lifestyle experts who strive to continuously develop and work together to achieve the best for each brand.

Our Brands

We are proud to represent the following brands:

  • K2 Ski
  • K2 Snowboards
  • Völkl
  • Marker
  • Dalbello
  • RIDE Snowboards
  • LINE Ski
  • Backcountry Access
  • Atlas Snow Shoe Co.
  • Tubbs Snowshoes
  • Madshus
  • K2 Skates

Your Contribution to Our Team

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will work closely with our Sales, Marketing, Accounting, and Supply Chain departments to ensure timely order processing and fulfillment. Your primary responsibilities will include:

  • Providing excellent customer service to our field sales team, retailers, and winter sports enthusiasts
  • Determining product availability and ensuring accurate order fulfillment
  • Collaborating with cross-functional teams to resolve customer inquiries and issues

Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about customer service and the outdoor industry, we encourage you to apply.



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