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Customer Service Representative
2 months ago
**Position Overview**
Are you a customer-focused individual who enjoys working with the public? Do you have excellent communication skills and a passion for providing top-notch service? If so, this may be the career for you.
**Key Responsibilities**
- Establish and maintain strong customer relationships through regular follow-up and communication.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
**Benefits of Working with Our Agency**
- Competitive hourly pay and commission/bonus structure.
- Simple IRA and group life insurance benefits.
- Flexible hours and opportunities for growth and advancement.
- Valuable experience working in a fast-paced, customer-centric environment.
**Requirements**
- Excellent written, verbal, and listening communication skills.
- Strong organizational and time management skills.
- Self-motivated and proactive in problem-solving.
- Detail-oriented and able to multitask.
- Ability to work effectively in a team environment and relate to customers in a professional manner.
- Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
**About Our Agency**
Stephen Gillespie - State Farm Agent is a dynamic and customer-focused agency dedicated to providing exceptional service to our clients. We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative.