Customer Service Representative

1 week ago


Santa Fe, New Mexico, United States Goodwill of NM Full time

Position Title: Retail Associate

Department: Retail

Job Overview: The Retail Associate plays a vital role in the sales process by engaging with customers and ensuring a pleasant shopping experience.

Key Responsibilities:

  • Assist customers with their inquiries and provide exceptional service.
  • Handle cash register operations, including processing transactions and issuing receipts.
  • Maintain an organized and clean work environment, ensuring merchandise is well-displayed.
  • Stock shelves and manage inventory effectively to promote sales.
  • Receive and process donations, ensuring they are recorded and handled appropriately.
  • Participate in team meetings and contribute to a collaborative work atmosphere.

Essential Skills:

  • Strong customer service orientation and interpersonal skills.
  • Ability to operate a cash register and handle financial transactions accurately.
  • Effective communication skills, both verbal and written.
  • Capability to work independently and manage time efficiently.
  • Physical ability to lift and move items as required.

Qualifications:

  • High School Diploma or equivalent preferred.
  • Prior experience in retail or customer service is advantageous.

This job description outlines the general nature and key responsibilities of the position. Goodwill Industries of New Mexico reserves the right to modify or revise the duties of this job position as necessary.



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