Experience Coordinator
5 days ago
About The NOW Massage
The NOW Massage is a wellness destination that offers high-quality, affordable massage services in an inspired setting. Our goal is to provide a serene and relaxing environment for our guests to rejuvenate and unwind.
Job Title: Experience Guide
We are seeking an experienced and friendly Experience Guide to join our team at our Mount Pleasant, SC location. As an Experience Guide, you will be responsible for providing exceptional guest service, managing daily operations, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Provide top-level guest service, including greeting guests, answering phone calls, and addressing guest inquiries
- Manage daily operations, including booking appointments, promoting membership sales, and maintaining a clean and organized work area
- Utilize computer systems with skill and proficiency to manage guest information and perform tasks
- Actively promote services, enhancements, and retail products to guests
- Maintain a positive attitude and contribute to a healthy workplace
Requirements:
- Detail-oriented and able to multitask in a fast-paced environment
- Excellent customer service skills and ability to work with people
- Basic math and money handling skills
- Ability to work without constant direct supervision and remain at assigned post for extended periods
The NOW Massage is an equal opportunity employer and welcomes applications from qualified candidates.
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