Medical Front Desk Professional

6 days ago


Dallas, Texas, United States Palm Medical Centers Full time

About the Role

We are seeking a Medical Front Desk Professional to join our team at Palm Medical Centers. This is an exciting opportunity for someone who is passionate about delivering excellent patient service and making a positive impact on people's lives.

Responsibilities:

  • Greet patients and visitors in a courteous/professional manner, ensuring they feel welcome and comfortable.
  • Manage scheduling appointments, check-in/check-out patients, and obtain accurate patient information with efficiency and precision.
  • Verify patient insurance and maintain/up-date employee directories with accuracy and attention to detail.
  • Demonstrate exceptional customer service skills, responding promptly and professionally to telephone calls, emails, and other forms of communication.
  • Perform various administrative tasks such as data entry, maintaining records, and communicating with colleagues and management effectively.

Requirements:

  • Excellent communication and interpersonal skills, able to connect with patients from diverse backgrounds.
  • Ability to work independently, multitask, and prioritize tasks effectively in a fast-paced environment.
  • Familiarity with computer systems and software applications, including Microsoft Office and electronic health records (EHRs).
  • High school diploma or equivalent required; some college or certification in healthcare administration desirable.

Working Conditions:

  • Prolonged periods of sitting, standing, and walking may be required.


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