Health Information Specialist I

5 days ago


Milwaukee, Wisconsin, United States CIOX Health Talent Acquisition Full time
About the Role

We are seeking a highly detail-oriented and organized Health Information Specialist I - Onsite to join our team at CIOX Health Talent Acquisition. As a key member of our team, you will be responsible for processing release of information (ROI) requests, ensuring accuracy and providing exceptional customer service.

Key Responsibilities
  • Process ROI requests in a timely and efficient manner, ensuring accuracy and compliance with HIPAA regulations.
  • Maintain confidentiality and security of patient health information.
  • Assist with administrative tasks, such as handling faxes, opening mail, and data entry.
  • Respond to requests for patient records, both within the facility and by external sources.
  • Provide exceptional customer service to patients and healthcare providers.
Requirements
  • High School Diploma or GED.
  • Basic computer proficiency and ability to learn new software.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Comfortable working with minimal supervision and taking initiative to complete tasks.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
Working Conditions

This is an onsite position, and you will be working in a office environment with minimal exposure to unpleasant and/or hazardous working conditions. You must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and lift 20 lbs.

Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.



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