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Health Information Specialist I

2 months ago

Milwaukee, Wisconsin, United States CIOX Full time
About the Role

We are seeking a highly organized and detail-oriented Health Information Specialist I - Onsite to join our team at CIOX. As a key member of our team, you will be responsible for processing release of information (ROI) requests, ensuring accuracy and compliance with HIPAA regulations.

Key Responsibilities
  • Receive and process ROI requests in a timely and efficient manner
  • Maintain confidentiality and security of patient information
  • Work with minimal supervision, responding to changing priorities and role needs
  • Assist with administrative duties, such as data entry and faxing
  • Meet productivity expectations and adhere to company policies and procedures
Requirements
  • High School Diploma or GED
  • Basic computer proficiency and ability to learn new software
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Comfortable working with minimal supervision and adapting to changing priorities
Preferred Qualifications
  • Experience in a healthcare environment or related field
  • Previous production/metric-based work experience
  • In-person customer service experience
  • Ability to build relationships with on-site clients and customers
Working Conditions

This is an onsite position, and the work environment is generally performed in an office setting with minimal exposure to unpleasant and/or hazardous working conditions. The incumbent must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and use a telephone or headset equipment.

Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by CIOX Human Resources and determined on a case-by-case basis.