Client Relations Banker
1 week ago
Position Title: Retail Banker
Job Category: Retail Banking
Job Overview:
The Retail Banker plays a crucial role in delivering exceptional customer service and banking solutions. This position involves direct interaction with clients, requiring strong communication skills and a commitment to fostering positive relationships.
Key Responsibilities:
- Conduct deposit and withdrawal transactions in accordance with established banking protocols.
- Engage with customers to provide comprehensive banking services, including account management and product offerings.
- Handle various financial transactions, such as loan payments, treasury tax payments, and mail deposits.
- Assist clients with safe deposit box inquiries and other banking needs.
- Demonstrate a thorough understanding of retail banking products and services.
- Support the organization's customer service culture by actively participating in training and development initiatives.
Qualifications:
The ideal candidate will possess:
- A high school diploma or GED; a college degree is preferred.
- A minimum of twelve months of experience in customer service and sales, preferably in a banking environment.
- Strong mathematical skills and proficiency in general business practices.
- Excellent interpersonal skills and the ability to manage multiple tasks efficiently.
- A commitment to delivering outstanding customer service.
Technical Skills:
Proficiency in using banking technology and software, including teller machines, calculators, and Microsoft Office applications.
This job description outlines the primary responsibilities and qualifications necessary for the Retail Banker position. It is not intended to be an exhaustive list of all duties that may be assigned.
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