Customer Experience Liaison

3 weeks ago


Marquand, Missouri, United States The Hertz Corporation Full time
Customer Experience Specialist

The Customer Experience Specialist plays a pivotal role in delivering exceptional customer service, fostering a culture of empowerment among employees, and driving customer satisfaction and retention.

Key Responsibilities:
  • Provide first-contact resolution to customer inquiries and concerns
  • Collaborate with colleagues to create a seamless customer experience
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Stay up-to-date with industry trends and best practices in customer service

Why Join Our Team?

The Hertz Corporation is committed to providing a world-class customer experience. As a Customer Experience Specialist, you will have the opportunity to make a meaningful impact on our customers' lives and contribute to the success of our organization.



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