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Account Manager

2 months ago

Norwalk, Connecticut, United States Aon Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Aon. As an Account Manager, you will be responsible for the day-to-day management of our relationships with assigned clients, leading client service teams to identify and meet client needs and thereby retain and grow a profitable book of business.

Key Responsibilities
  • Retain and grow Aon's business by cultivating relationships with senior-most client decision-makers and day-to-day client contacts.
  • Drive the renewal process, assembling the appropriate team to develop and implement client-specific renewal strategies.
  • Coordinate with Brokers in the development and delivery of renewal strategies.
  • Facilitate critical relationships between clients, ARS, and insurers.
  • Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
  • Lead stewardship planning and delivery.
  • Ensure overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan.
  • Arrange Aon compensation for services, whether fee or commission-based, accordingly.
  • Educate clients in risk management, risk transfer, market issues, and relevant trends, including appropriate benchmarking and GRIP data.
  • Marshal appropriate Aon resources to support clients in unusual circumstances, such as large claims.
  • Involves others across geographic, functional, and business unit boundaries to define interdependent responses to opportunities to grow the business.
  • Manage input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections.
Requirements
  • Minimum of 3 years of Property & Casualty (P&C) experience.
  • Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail.
  • Critical thinking skills with the ability to clearly express thoughts and concepts at various levels.
  • Excellent digital literacy, including working experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Active Property & Casualty license.
What We Offer

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental, and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability, and optional long-term disability.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.