Patient Services Coordinator

2 weeks ago


Beavercreek, Ohio, United States Kettering Health Full time

Overview

Kettering Health is dedicated to providing exceptional healthcare services to our community.

We have been committed to enhancing the health and well-being of our patients and their families. Our facility offers a wide range of medical services and is recognized for excellence in various specialties. We are expanding our capacity to better serve our growing community. Our organization has received accolades for patient safety and quality of care. We emphasize partnerships with local producers to ensure fresh and healthy options for our staff and patients. We are proud to have achieved recognition for our maternity care services.

Responsibilities & Requirements

The Patient Registration Specialist plays a vital role in our operations, with key responsibilities including:

Facilitating patient registration while providing outstanding customer service and effective communication. Reviewing scheduled outpatient appointments to ensure proper screening for financial assistance. Discussing payment options and arrangements with patients. Assisting patients in completing necessary financial assistance documentation. Conducting quality reviews of patient accounts and updating information as needed. Maintaining knowledge of all required registration forms and compliance documents.

Preferred Qualifications

Ideal candidates will possess:

Prior experience in registration or scheduling preferred. Strong written and verbal communication skills. Ability to meet pre-screening requirements for computer and customer service skills. Proven ability to work collaboratively in a team environment. Willingness to learn specific patient processing software. Proficiency in Microsoft Office Suite. Capability to thrive in a fast-paced and often demanding environment while maintaining professionalism. Flexibility in scheduling to accommodate staffing needs.

Education:

A high school diploma is required. One or more years of experience in a medical office or customer service setting is necessary.

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