Travel Sales Consultant

5 days ago

Antioch, California, United States AAA Northern California, Nevada & Utah Careers Full time
Job Title: Travel Sales Counselor

We are seeking a highly skilled Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah Careers. As a Travel Sales Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members while attracting new clientele.

Key Responsibilities:
  • Sell International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
  • Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of delivering exceptional member experiences in every transaction.
  • Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
  • Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
  • Initiates contact with members and past customers to prospect for new business and encourages repeat business.
  • Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).
Requirements:
  • Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
  • GDS experience required (Apollo/Galileo/Travelport).
  • Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
  • Strong consultative selling skills with the ability to listen to members needs.
  • Bilingual communication skills are a plus.
Education & Experience:
  • High school diploma or equivalent.
  • 2 years of recent experience selling international and domestic travel services (preferred).
  • Travel Institute certification as CTA, CTC, or CTIE (preferred).
Work Environment:

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences.

Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.

This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. While top performers earn more, we expect most employees to earn between $0 - $38,000 annually in incentives, contingent on performance. New Travel Counselors are eligible for a bonus guarantee for the first five quarters.

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