Client Relations Specialist
2 weeks ago
Are you passionate about providing exceptional customer service? Ed Demaree Agency LLC is seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Customer Service Representative. This position is ideal for those who thrive in a proactive environment and excel at building strong relationships with clients.
Key Responsibilities
The Customer Service Representative will be responsible for:
- Handling incoming calls and addressing customer inquiries.
- Managing accounts receivable and conducting follow-up calls for overdue accounts.
- Reaching out to clients regarding policy renewals.
- Meeting established business production goals.
- Creating insurance quotes and delivering sales presentations.
- Processing requests for policy changes and securing necessary documentation.
- Maintaining accurate records of customer interactions.
- Providing outstanding support and fostering client relationships.
Benefits
We offer a competitive compensation package that includes:
- Annual Base Salary with Commission and Bonus Opportunities
- Paid Time Off (PTO)
- Comprehensive Training Programs
- Regular Monday to Friday Schedule
- Evenings Off
- Retirement Savings Plan
- Opportunities for Career Advancement
Qualifications
The ideal candidate will possess:
- A willingness to learn and adapt.
- A positive and proactive attitude.
- Strong multitasking and communication skills.
- Professional phone etiquette.
- A commitment to providing excellent customer service.
- A strong work ethic and the ability to work both independently and collaboratively.
While prior experience in the insurance industry is not required, a desire to learn and grow within the field is essential.
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