Client Relations Specialist

2 weeks ago


Goose Creek, South Carolina, United States Ed Demaree Agency Llc Full time
Job Overview

Are you passionate about providing exceptional customer service? Ed Demaree Agency LLC is seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Customer Service Representative. This position is ideal for those who thrive in a proactive environment and excel at building strong relationships with clients.


Key Responsibilities

The Customer Service Representative will be responsible for:

  • Handling incoming calls and addressing customer inquiries.
  • Managing accounts receivable and conducting follow-up calls for overdue accounts.
  • Reaching out to clients regarding policy renewals.
  • Meeting established business production goals.
  • Creating insurance quotes and delivering sales presentations.
  • Processing requests for policy changes and securing necessary documentation.
  • Maintaining accurate records of customer interactions.
  • Providing outstanding support and fostering client relationships.

Benefits

We offer a competitive compensation package that includes:

  • Annual Base Salary with Commission and Bonus Opportunities
  • Paid Time Off (PTO)
  • Comprehensive Training Programs
  • Regular Monday to Friday Schedule
  • Evenings Off
  • Retirement Savings Plan
  • Opportunities for Career Advancement

Qualifications

The ideal candidate will possess:

  • A willingness to learn and adapt.
  • A positive and proactive attitude.
  • Strong multitasking and communication skills.
  • Professional phone etiquette.
  • A commitment to providing excellent customer service.
  • A strong work ethic and the ability to work both independently and collaboratively.

While prior experience in the insurance industry is not required, a desire to learn and grow within the field is essential.



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