Client Support Specialist

2 months ago


Goose Creek, South Carolina, United States Stoner's Pizza Joint Full time
Position Overview
We are seeking a dedicated Customer Service Representative to enhance our team and support Stoner's Pizza Joint in delivering exceptional service.

Key Responsibilities
  • Welcome and greet patrons as they enter the establishment.
  • Process orders, handle payments, and manage customer inquiries via phone.
  • Address customer concerns and provide accurate information to ensure satisfaction.
  • Maintain a positive demeanor while effectively managing customer complaints.
  • Promote our offerings and the brand positively to attract customers.
  • Receive real-time coaching and participate in hands-on training.
  • Assist management with various in-store operations and daily tasks.
  • Prepare and package customer orders while aiding in kitchen preparation.
  • Organize, wrap, and distribute food orders efficiently.
  • Ensure cleanliness and proper stocking of both the dining area and kitchen.
  • Adhere to company policies and regulations.
Qualifications
  • Must be at least 16 years old.
  • Strong verbal communication skills for interacting with customers and team members.
  • Familiarity with kitchen tools and POS systems.
  • Knowledge of food safety and hygiene practices.
  • Effective time management abilities.
  • Proficient in entering orders using a computer or touchscreen interface.
  • Willingness to work flexible shifts, including evenings and weekends.
  • Capability to meet the physical demands of a restaurant environment, including standing and lifting.
About Stoner's Pizza Joint
Stoner's Pizza Joint is not just about memorable names and addictive food; it embodies a vibrant culture that makes working here enjoyable, dynamic, and innovative. Our signature dough recipe has been refined over the past 30 years, and with new leadership, we have modernized our approach to align with the evolving preferences of pizza enthusiasts.

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