Utility Services Operations Supervisor

1 week ago


Novi, Michigan, United States Compass Group Careers Full time
Job Overview

We are currently seeking a dedicated Utility Support Services Lead to join our team. This full-time role is essential in ensuring the smooth operation of our services.

Key Responsibilities
  • Customer Service Excellence: Deliver outstanding service by providing personalized attention to our clients.
  • Team Leadership: Assist supervisors and department heads in daily operations, ensuring quality standards are met.
  • Staff Management: Assign tasks and support team members to foster a collaborative work environment.
  • Quality Assurance: Conduct regular assessments to maintain high service standards.
  • Operational Support: Step in for supervisors during their absence and adjust schedules as necessary.
  • Equipment Monitoring: Report any issues with equipment or supplies promptly.
  • Feedback Collection: Engage with customers and patients to gather insights on service quality.
Qualifications

Previous experience in a housekeeping or similar role is required, while managerial experience is a plus. A commitment to exceptional service and teamwork is essential.

Benefits

We offer a comprehensive benefits package, including:

  • Retirement Plans
  • Health and Wellness Programs
  • Employee Assistance Programs
  • Flexible Spending Accounts

Join us in our mission to provide top-notch support services, contributing to a positive environment for all.



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