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Transportation Supervisor

2 months ago

Novi, Michigan, United States Ryder System Full time
Job Summary

Ryder Systems is seeking a highly skilled Transportation Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our transportation department, ensuring that all customer requirements are met, and that our operations are running smoothly and efficiently.

Key Responsibilities
  • Customer Interface and Service: Direct interface with internal and external customers on operational issues and tactical communications.
  • Operational Responsibility: Direct supervisory responsibilities for all SMC's and responsibility to provide direction to SMRs.
  • Tactical Account Level Operational Support: Direct support of front line execution of customer business requirements. Also provide strong support on customer solution development and deployment.
  • Continuous Improvement & ISO 9001 Quality Program: Responsible for insuring that account level quality system is maintained in accordance with site/service wide ISO 9001 quality system. Function as an internal ISO auditor.
  • Reporting, MOPs and Metrics: Responsible for accumulating and reporting of account specific metrics and measurements to SMCC management.
  • Operational Planning: Planning staffing and operational requirements at the account level based on customer needs and known forecasting of customer demands.
Requirements
  • Education: H.S. diploma/GED required. Bachelor's degree preferred. Degree in related field plus 2 years Logistics experience.
  • Experience: Two (2) years or more direct transportation and/or logistics work experience required. 0 to One (1) year direct supervisory or leadership experience required.
  • Skills: Ability to lead/manage others. Demonstrated ability to manage a diverse workforce in a command center environment. Effective leadership skills. Maintains a high degree of professionalism. Ability to represent the company with external constituents. Ability to build strong customer relationships. Demonstrates a high level of accuracy, even under pressure. Ability to communicate effectively and work in a team environment under reasonable pressures in a fast paced environment. Demonstrates problem solving skills. Strong verbal and written communication skills. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Ability to work independently and as a member of a team. Flexibility to operate and self-driven to excel in a fast-paced environment. Capable of multi-tasking, highly organized, with excellent time management skills. Detail oriented with excellent follow-up practices.