Medical Office Coordinator

3 weeks ago


Shelton, Connecticut, United States American Family Care Shelton Full time
Job Title

Medical Receptionist

About the Role

We are seeking a skilled Medical Receptionist to join our team at American Family Care Shelton. As a key member of our front desk staff, you will play a critical role in ensuring the smooth operation of our clinic.

Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out.
  • Determine, collect, and process patient payments and address collection and billing issues.
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
  • Balance daily patient charges (cash, check, credit cards) against system reports.
  • Complete closing procedures by preparing closing documentation and submitting required reports.
  • Complete cash control procedures and secure financial assets.
  • Maintain complete and accurate documentation.
  • Other duties and responsibilities as assigned.
Requirements
  • High School graduate or equivalent.
  • Previous medical clerical experience preferred.
  • Basic computer knowledge, e.g., Microsoft Office.
  • Accuracy and detail orientation.
  • Positive customer service skills.
  • Well-groomed appearance.


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