Patient Relations Specialist
4 weeks ago
At ProMotion Rehab and Sports Medicine, we are seeking a highly skilled Patient Relations Specialist to join our team. As the first point of contact for our patients, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for all individuals who interact with our practice.
Key Responsibilities:
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Manage patient intake, registration, and scheduling processes
- Collect payments and ensure accurate and timely insurance billing
- Collaborate with the team to ensure seamless patient care and communication
Requirements:
- Excellent customer service skills and ability to multitask
- High degree of detail orientation and effective communication skills
- Ability to work closely with a team and adapt to changing priorities
- College or associates degree preferred
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive salary
- 72 hours of company-paid holiday time + accrued PTO
- Medical, dental, vision, disability, and life insurance
- 401(k) with company match
- Professional development opportunities
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