Office Assistant

7 days ago


Lake Success, United States NYU Langone Health System Full time
Job Title: Office Assistant

We are seeking a highly organized and detail-oriented Office Assistant to join our team at NYU Langone Health System. As an Office Assistant, you will provide administrative support to our clinical staff, ensuring the smooth operation of our front desk and patient intake processes.

Key Responsibilities:
  • Provide reception assistance, including greeting patients, answering calls, and directing inquiries to the appropriate staff member.
  • Schedule routine appointments and follow-ups for visits and procedures.
  • Prepare the daily schedule and maintain accurate records.
  • Screen telephone callers, handle calls, take messages, and direct callers to the appropriate person or area.
  • Responsible for patient check-in and check-out, gathering demographic information, and verifying insurance eligibility.
  • Collect and process patient-related documents, including HIPAA and MSPQ forms.
  • Monitor the intake work queue for timely completion and refer patients to the Business Office Associate as needed.
  • Maintain cooperative and professional relationships with physicians, nurses, and office staff.
  • Perform other related duties as needed by providers and supervisors.
Requirements:
  • High School Diploma or equivalent required.
  • No previous work experience required.
  • Effective oral, written, communication, interpersonal, and customer service skills.
  • Knowledge of general/standard clerical office practices.
  • Ability to use standard office equipment, including a copy machine, multi-line telephone, and fax machine.
  • Basic computer skills using Microsoft applications.
  • Ability to type, enter data, and manipulate the web to obtain information.
Preferred Qualifications:
  • Intermediate knowledge of computer-based scheduling and appointment programs.

NYU Langone Health System is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We require applications to be completed online.



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