Front Desk Associate

2 weeks ago


Pinehurst, North Carolina, United States Pinehurst Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Pinehurst. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Efficiently check-in and check-out guests, utilizing verbal and written communication skills, as well as computer systems.
  • Resolve guest complaints and issues in a professional and courteous manner.
  • Maintain accurate records and reports, ensuring data integrity and compliance.
  • Stay up-to-date on package plans, promotions, and special offers, providing expert knowledge to guests.
  • Act as a cashier, handling transactions, and maintaining a secure environment.
  • Direct guests to resort facilities, providing clear and concise directions.
  • Understand and manage group bookings, VIPs, and billing instructions.
  • Post charges accurately and maintain a thorough understanding of resort operations.
  • Answer phone calls, utilizing guest names and transferring calls to other departments as needed.
  • Stay informed about resort hours, availability, and daily operations.
  • Present a professional image, adhering to uniform regulations and maintaining a clean and organized workspace.
  • Ensure all interactions with guests and colleagues are professional, courteous, and respectful.
Requirements
  • High school diploma or equivalent, with a minimum of 6 months of related experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 10 pounds and stand for extended periods.
About Pinehurst

Pinehurst is a renowned resort destination, steeped in history and tradition. Our commitment to exceptional service and guest experience is unwavering, and we seek like-minded individuals to join our team.


  • Front Desk Associate

    2 weeks ago


    Pinehurst, North Carolina, United States Pinehurst Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Pinehurst. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesEfficiently check-in and check-out guests, utilizing face-to-face...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Front Desk Agent Job DescriptionAt Summit Hospitality Group, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless check-in and check-out experience.Key...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Front Desk Agent Job DescriptionAt Summit Hospitality Group, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless check-in and check-out experience.Key...


  • Pinehurst, North Carolina, United States Pinehurst Full time

    Culture and PurposePinehurst Resort is a place where tradition meets innovation, and our culture is built on a foundation of genuine hospitality, trustworthiness, good stewardship, and inspired innovation. Our purpose is to honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.Job SummaryThe Front Desk Supervisor...

  • Front Desk Associate

    3 weeks ago


    Pinehurst, North Carolina, United States Pinehurst Full time

    Company Culture:Pinehurst is a company that values its culture and strives to deliver a consistent experience for its guests, members, and employees. Our purpose is to honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time. Our values are:Genuine Hospitality: We believe in treating our guests with respect and...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job OverviewPosition: Hotel Front Desk AssociateRole Summary:We are in search of a dedicated and customer-focused individual to fill the role of Hotel Front Desk Associate. This position is vital for ensuring seamless operations and providing outstanding service to our guests. The ideal candidate should be professional, dependable, and possess strong...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job OverviewPosition Title: Hotel Front Desk AssociatePosition Summary:We are in search of a dedicated and customer-focused individual to fill the role of Hotel Front Desk Associate. This position is vital for ensuring seamless operations and providing outstanding service to our patrons. The ideal candidate will be professional, dependable, and possess...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job DescriptionPosition Title: Hotel Front Desk AssociateOverview:We are in search of a dedicated and customer-focused individual to fulfill the role of Hotel Front Desk Associate. This position is essential for maintaining seamless operations and providing outstanding service to our guests. The successful candidate will exhibit professionalism, reliability,...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job OverviewPosition: Hotel Front Desk AssociateSummary:We are looking for a dedicated and customer-focused individual to fill the role of Hotel Front Desk Associate. This position is vital for ensuring seamless operations and providing outstanding service to our visitors. The ideal candidate should be professional, dependable, and possess strong...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job OverviewPosition: Hotel Front Desk AssociateRole Summary:We are in search of a dedicated and service-oriented individual to fill the role of Hotel Front Desk Associate. This position is essential for maintaining seamless operations and providing outstanding service to our patrons. The successful candidate will exhibit professionalism, reliability, and...


  • Pinehurst, North Carolina, United States Comfort Inn Pinehurst Full time

    Job OverviewPosition: Hotel Front Desk AssociateSummary:We are looking for a dedicated and customer-focused individual to fill the role of Hotel Front Desk Associate. This position is vital in ensuring seamless operations and providing outstanding service to our guests. The successful candidate will demonstrate professionalism, reliability, and possess...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Guest Services Representative at Summit Hospitality GroupPosition Overview:The Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests at Summit Hospitality Group. This position involves direct interaction with guests to facilitate their check-in and check-out processes while delivering exceptional customer service...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Guest Services Representative at Summit Hospitality GroupDescriptionOVERVIEW:As a Guest Services Representative, you will play a vital role in delivering exceptional service to our guests. This position is crucial in ensuring that all guests have a pleasant experience from check-in to check-out, while adhering to the highest standards of hospitality.KEY...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Guest Services Representative (Part Time) at Summit Hospitality Group DescriptionSUMMARY: At Summit Hospitality Group, the Guest Services Representative plays a crucial role in providing exceptional service to guests. This position involves checking in and checking out guests while adhering to all Corporate and Brand Quality Standards....


  • Pinehurst, North Carolina, United States Carolina Behavioral Care Full time

    Job SummaryWe are seeking a highly skilled Certified Medical Assistant to join our team at Carolina Behavioral Care. As a key member of our medical support staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our clinic.Key Responsibilities:Provide front desk support, including check-in/check-out,...


  • Pinehurst, North Carolina, United States Carolina Behavioral Care Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Certified Medical Assistant to join our team at Carolina Behavioral Care. As a Medical Support Specialist, you will play a critical role in providing exceptional patient care and support to our clinical staff.Key ResponsibilitiesFront Desk Functions:Review and manage provider schedulesObtain...


  • Pinehurst, North Carolina, United States Summit Hospitality Group Full time

    Guest Services Representative at Summit Hospitality GroupPosition Overview:As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring exceptional customer experiences at our hotels. This position is designed for individuals who thrive in a fast-paced environment and possess a strong commitment to guest satisfaction. Key...


  • Pinehurst, United States Comfort Inn Pinehurst Full time

    Job DescriptionJob DescriptionJob Title: Hotel Front Desk AssociateJob Summary:We are seeking a highly motivated and customer-oriented individual to join our team as a Hotel Front Desk Associate. This position plays a crucial role in ensuring smooth operations and delivering exceptional service to our guests. The ideal candidate is professional, reliable,...


  • Pinehurst, United States Pinehurst Full time

    CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine...


  • Pinehurst, United States Carolina Behavioral Care Full time

    Job DescriptionJob DescriptionCertified Medical Assistant (Medical Support Staff)We don’t just have a mission statement…we have a mission.At Carolina Behavioral Care, our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.Carolina Behavioral Care realizes the strength of our practice is...


  • Pinehurst, United States Domino's Franchise Full time

    Job Description Job Description Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have...


  • 1100 Pinehurst, United States Dunedin Dental Care Full time

    Business AssistantDunedin Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As...


  • Pinehurst, United States Pinehurst Resort Full time

    SUMMARY : The primary responsibility of the position is to supervise and lead all aspects of the daily operations of dining operations at the Carolina Hotel (Resort Pool, Coffee Shop, Carolina Dining Room, In Room Dining and Carolina Vista Lounge).To include: the hiring and training of staff, scheduling to appropriate to the volume of the hotel...


  • Pinehurst, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:Homewood Suites Pinehurst Chief Engineer JOB DESCRIPTIONSUMMARY: An Chief Engineer for Homewood Suites Pinehurst is responsible for the general maintenance of the guest rooms/suites, meeting spaces, public areas, front of the house, and work areas/rooms on property. The Chief Engineer Manager will be directed and...


  • Pinehurst, United States Pinehurst Resort Full time

    SUMMARY : The primary purpose of this position is to supervise all daily operations of dining outlets to include the hiring and training of staff, scheduling, counseling, payroll control, training, overseeing service for all meals ensuring that all guests receive the highest level of service set by the resort. Must be willing and able to work...


  • Pinehurst, North Carolina, United States Healthpro Heritage, LLC Full time

    Position Overview:A Pediatric Speech Language Pathologist (SLP) is sought to join a dedicated team with HealthPRO Heritage. This role offers the opportunity to make a significant impact in the lives of children through specialized speech therapy services.As a therapist-led organization, HealthPRO Heritage is committed to fostering a supportive environment...