Overnight Grocery Stocking Team Lead

1 week ago

Berkeley, California, United States Whole Foods Market Full time

Job Summary

The Overnight Grocery Stocking Team Lead is responsible for overseeing the daily operations of the grocery stocking department, ensuring a smooth and efficient workflow, and maintaining a high level of customer satisfaction. This role requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Supervise and delegate tasks to team members to ensure timely completion of tasks and meet productivity standards.
  • Work closely with leadership to resolve team concerns and issues, and implement solutions to improve department performance.
  • Respond to customer and team member needs and concerns in a professional and courteous manner.
  • Assist in training and development of team members, including creating and implementing training plans and evaluating team member performance.
  • Establish and maintain a positive work environment that promotes high team morale and productivity.
  • Complete inventory management processes, including tracking inventory levels, monitoring stock levels, and conducting cycle counts.
  • Assist in tracking the productivity of the stocking crew, including monitoring case counts and identifying areas for improvement.
  • Open and close the department according to established procedures, ensuring that all tasks are completed and the department is secure.
  • Set and achieve high standards of retail execution, including maintaining a clean and organized store environment.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, and direct team members as necessary to satisfy and delight customers.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Provide timely, thorough, and thoughtful performance evaluations, and make recommendations for promotions and training opportunities.
  • Consistently communicate and model Whole Foods Market's vision and goals, and promote a culture of excellence and continuous improvement.

Requirements

  • 12+ months retail experience, preferably in a grocery or stocking environment.
  • Strong leadership and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members, leadership, and customers.
  • Ability to lift 50 pounds, and work in a fast-paced environment with frequent changes in priorities and tasks.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.

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