Front Desk Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and organized Front Desk Manager to join our team at Crunch Fitness. The successful candidate will be responsible for ensuring the highest quality of service and facilities for our members.
Key Responsibilities:
* Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
* Communicate and implement club policies and procedures to employees.
* Encourage staff to work as a team and be productive.
* Illustrate an ability to make decisions.
* Recruit and hire the highest possible caliber of staff.
Sales and Revenue Management:
* Demonstrate the ability to lead, motivate, and manage team.
* Achieve desired sales goals.
* Achieve desired revenue goals thru the leadership and motivation of employees.
* Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
* Ensure that Team maintains proper tracking forms and the daily leads.
* Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
Leadership and Motivation:
* Serve as a role model for employees.
* Communicate effectively by holding weekly and individual meeting with all key club personnel.
* Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment.
* Oversee, support, direct and develop department heads.
Accountabilities:
* Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
* Oversees expense goals by managing payroll and general and administrative expenses.
* Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security and physical plant operations.
* Keep current in knowledge of key competitors.
* Conduct frequent walk thrus.
Special Skills:
* Excellent written and verbal communication
* Creative management techniques
* Strong organizational skills
* Strong leadership skills
* Strong administrative skills
* Strong customer service skills
* Strong computer skills
Compensation: $15.00 per hour
About Crunch Fitness:
Crunch Fitness is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Why Work at Crunch Fitness:
Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
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