Music Learning Specialist
1 week ago
About My Job Tank Inc.
My Job Tank Inc. is a leading online music education company based in the United States. With a strong focus on creating a comprehensive and global online music learning environment, we strive to provide students with access to top-notch teachers and effective tracking systems.
Job Summary
We are seeking a highly skilled Music Course Consultant to join our New York-based team. As a key member of our team, you will be responsible for maintaining an in-depth knowledge of music products and services, updating client information in our database, and providing exceptional customer service in a fast-paced environment.
Responsibilities
- Maintain a thorough understanding of music products and services to provide expert advice to clients
- Update client information in our database on a daily basis to ensure accuracy and efficiency
- Utilize strong problem-solving skills to address customer inquiries and concerns in a timely manner
- Perform other job duties as assigned by management to support the growth and success of our company
Requirements
- Excellent communication and interpersonal skills to effectively interact with clients and colleagues
- Fluency in English and Chinese (Mandarin) to communicate with a diverse client base
- Prior experience as a customer service representative in a fast-paced environment is a plus
- A music background is highly preferred, but not required
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